Best Digital Employee Experience Software (2026): Top 8 Compared

Nexthink sells the Infinity platform for digital workplace teams. Its homepage states that more than 1,500 global enterprises use it. A lightweight agent called Collector gathers device, application and network data from each endpoint. The documentation covers installing Collector on Windows, macOS and IGEL OS, deploying it through Intune or Jamf, and configuring it for virtual machines. A browser extension adds data on web applications.

The platform is sold as modules. Workplace Experience provides the alert hub, a device timeline, remote actions and self-healing workflows. VDI Experience, Mobile Experience and Application Experience extend the same data to virtual desktops, mobile fleets and specific business applications. Flow builds automated workflows, and Experience Central is a cockpit for tracking DEX across the organisation. Campaigns send surveys and messages to employees.

The newer layer is agentic. Workspace reads ITSM ticket data and automates fixes from one console. Spark is a personal IT agent that resolves issues for employees directly. AI Drive measures adoption of AI tools. Amplify adds DEX context and remediation inside ITSM tools such as ServiceNow. The API lets teams query data with the Nexthink Query Language, trigger remote actions and workflows, and send campaigns. No price is published.

ControlUp sells ControlUp ONE, which it describes as an AI-driven DEX platform for endpoints, virtual desktops, applications and networks. The platform states that it collects telemetry every three seconds across endpoints, apps, sessions and workspaces.

The product line is split by environment. ControlUp for Desktops monitors and fixes physical devices; its Advanced tier adds employee sentiment, user activity analytics and synthetic proactive testing. ControlUp for VDI covers real-time monitoring, root cause analysis, remediation and VDI sizing and cost optimisation, with one month of history on Essential and one year on Advanced. ControlUp for Apps watches SaaS and web applications across devices, browsers and networks. ControlUp for Compliance automates endpoint policy checks. DaaS IQ handles autoscaling and spend for Azure Virtual Desktop, and a separate tool migrates users to Windows 365 Cloud PCs. A Cloud PC bundle covers Desktops Advanced on both Cloud PCs and physical devices.

Pulse AI provides an in-console assistant for root cause analysis, anomaly detection and employee self-service. Remediation scripts and no-code workflows run fixes within limits that IT sets. Pricing figures are not published, but the pricing page lists tiers and add-ons, and a free trial is available on request.

Lakeside Software sells SysTrack, which it positions as an endpoint data and analytics platform for large, complex IT environments. The agent, which Lakeside calls the Intelligent Edge, collects more than 10,000 data points from each endpoint every 15 seconds. That figure is the vendor's own. The platform supports physical and virtual desktops.

SysTrack is organised around capabilities for the help desk, DEX, proactive IT, IT transformations and observability. It ships with more than 1,400 sensors that flag problems and more than 250 automations that fix them. DEX packs, downloadable from the documentation, add prebuilt views for common experience issues.

SysTrack AI is described as an AI agent for end-user computing that identifies, analyses and remediates issues. The documentation includes an MCP server for Microsoft Copilot Studio, so SysTrack data can be queried from a Copilot agent. SysTrack Assist brings the data into service desk work through ITSM connectors. Listed integrations include Citrix, Nutanix, VMware, Microsoft, ServiceNow, Moveworks, Qualtrics, Power BI, Splunk and OpenAI.

The documentation covers both SysTrack Cloud and SysTrack On-Premises, with separate release notes, automation guides and a supported operating system list for on-premises installs. No price is published.

TeamViewer DEX is the former 1E platform. The 1E site states that 1E joined TeamViewer in 2025 and that most of its pages now redirect to TeamViewer.com. Customer documentation and the DEX Hub remain on 1e.com. The product is now sold under TeamViewer names, such as TeamViewer DEX Platform and TeamViewer DEX for Microsoft Intune.

The platform monitors performance and employee sentiment across applications and devices. Experience Analytics tracks stability, responsiveness, performance and sentiment. Employee Sentiment collects and measures feedback from end users. Endpoint Troubleshooting speeds diagnosis, and Endpoint Automation deploys policies and rules and checks device compliance. Patch Insights can force-deploy patches, and content distribution for Microsoft Configuration Manager uses spare network bandwidth. DEX Intelligence combines edge and cloud AI, and Tia Reporting adds AI-generated reports.

The DEX Hub lists more than 3,000 ready-to-use automations, and a custom builder covers edge cases. A DEX Essentials add-on is also offered. Pricing has three platform tiers, Standard, Enterprise and Enterprise Plus, plus standalone solutions for device refresh, software reclaim, endpoint automation and application experience management. No figures are published. Buyers already using TeamViewer for remote support can source DEX from the same vendor.

Aternity is Riverbed's digital experience line. The Digital Experience page groups Aternity Employee Experience, Aternity Mobile Experience, Aternity Customer Experience and Aternity Replay. This entry covers Employee Experience, the DEX product.

Aternity discovers applications automatically, tracks real usage and scores each application on crashes, hangs, errors and load times. Its click-to-render monitoring shows how long a step in a workflow takes for the user and helps locate the delay across the device, the network and back-end systems. Replay lets IT review a user's browser session with CPU and Wi-Fi context, without screen recording, so issues can be investigated without reproducing them. High Frequency Analytics can be switched on for one device through the Unified Agent, giving one-second data during a service desk investigation.

Employee sentiment is gathered in context and correlated with performance data. Riverbed IQ and an assistant called Q provide AI-led troubleshooting and approved automated actions, and Aternity Self-Service uses agentic AI to help employees fix problems themselves. Aternity DXI highlights digital experience hot spots across the organisation. Riverbed states that its platform for government holds FedRAMP authorisation. Customer stories on the site name Intel, Dow and an NHS trust. No price or trial is published.

Omnissa sells Workspace ONE for endpoint management and Horizon for virtual desktops. Workspace ONE Experience Management is its DEX product. It is a cloud service that uses lightweight endpoint agents, and Omnissa states that it can be sold on its own or combined with Workspace ONE UEM and Horizon.

Experience scores combine device, application and in-guest session telemetry with employee sentiment, and cover mobile devices, desktops and Horizon 8 virtual machines. Anomaly detection runs across Experience, UEM, Access and Horizon data to flag issues and likely causes. Incident reports bring impact data, root cause results and workflows into one console. Surveys and notification analytics measure how employees feel. URL monitoring checks that key SaaS and web applications are available.

Remediation runs through Freestyle Orchestrator, a low-code workflow engine that can trigger first-party and third-party fixes from experience data or survey answers. Workspace ONE Assist supports remote fixes. A ServiceNow connector can create service desk tickets with experience data attached.

Pricing is partly published. The Workspace ONE editions page includes Experience Management in Enterprise and Platinum, at $10.00 and $15.63 per device a month, on a 12-month prepaid term. It is an add-on for the four Essentials editions and is not offered with Standard or Advanced.

Ivanti sells DEX as part of its Autonomous Endpoint Management offering on the Ivanti Neurons platform. The product page describes DEX as a core pillar of that framework rather than a separate product, and the solution brief names it Ivanti Neurons for Digital Experience.

Data comes from Edge Intelligence, a distributed sensor framework that returns fleet-wide metrics from hundreds of data points. Discovery uses active and passive scanning to build an inventory. The DEX Score uses anomaly detection across five domains: device, application, security, service and survey. The page also lists baselines, trend tracking, prediction of productivity loss and synthetic testing for SaaS outages.

Remediation runs through bots. Ivanti Healing covers agent health, services, VPN and Wi-Fi, disk space, drivers and certificates. A low-code bot builder, prebuilt templates and a public bot library cover other fixes, and bots can run on a schedule across device groups. A Device Experience Survey bot asks users how their devices are working, and sentiment analysis covers ITSM incidents, surveys and feedback. AI Diagnostics accepts questions in natural language across the fleet.

DEX connects to Ivanti's endpoint management, exposure management and service management products. No price, trial or standalone documentation is published.

Tanium sells real-time endpoint management and security, and added DEX in 2023. DEX is delivered through two modules. Engage handles the employee side: automated self-healing workflows, notifications to employees about issues that affect them, and custom sentiment surveys. Performance monitors endpoint and application performance in real time, flags issues against custom thresholds, supports investigation with current and historical data, and produces performance health scores. The Engage data sheet describes the two modules as a combined DEX solution.

Engage's reports measure sentiment for the whole organisation and for each employee, analyse survey results and quantify how far automation and self-help workflows are reducing help desk tickets. The data sheet says the aim is to find the small share of issues that create most help desk tickets and fix them automatically. Performance adds data on hardware resource use and application and system health.

Both product pages list Windows, macOS, Linux, AIX and Solaris. Because DEX runs on the same agent and console as Tanium's endpoint management and security tools, it suits existing Tanium customers. Tanium's former DEX solution page now redirects to its core platform page. No price is published, and buyers request a demo or data sheet.